Returns, refunds and exchanges

Returns, Refunds, Exchanges and SALES:

  • We are unable to offer exchanges on items, so please choose carefully.
  • We offer returns and replacements for defective, broken or missing items. We do not offer refunds for change of mind.
  • Contact us by calling (936-933-1742 or 936-933-1712) or emailing us at [email protected] for any issues regarding your order.
  • If a package is unclaimed or returned, it may be subject to a handling fee and shipping charges.
  • The customer is solely responsible for entering the correct shipping address.

Internet Sales and Special Promo’s:

* As we periodically run Specials and Sales either store wide or on certain items, ON SALE Pricing is valid ONLY during the Sale Day(s) available.  Orders prior to or after the sale are not eligible for the sale pricing or discount.  Orders must be made during the sale to be able to take advantage of the discounts.  Simple Salsa/EZ Mixes reserve the right to modify, change or delete any sale or On Sale item at our discretion.

* In the event the you, the customer is having difficulties ordering online for various reasons, you MUST contact us by phone on the day(s) of the sale to have the sale pricing honored.  Simple Salsa/EZ Mixes does not honor sale pricing after the sale has run it’s duration.  If we are having an issue with our website or server, we reserve the right to cancel or extend the sale at our discretion.

* All sales from an Online Sale are final.  Simple Salsa/EZ Mixes does not honor Refunds or Exchanges for Sale items so please choose carefully.